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Command Center Operator

Job Information
Position Level: 
Command Center Operator
Description: 
SUMMARY Under direct supervision of the Security Supervisor, is responsible for the surveillance of all security and television monitors on the facility and surrounding grounds; monitoring all access control systems and the dispatching of response personnel.
Required Experience: 
ESSENTIAL DUTIES Includes the following. Other duties may be assigned. · Monitor all surveillance and access control equipment contained by the facility. · Investigate/Dispatch on all safety and security-related incidents. Follow-up all incidents with written reports and recommendations. · Establish and maintain effective working relationships with all entities who maintain business offices on facility. · Maintain records and compile reports for management on an as needed basis. · Work extended and/or irregular hours including nights, weekends and holidays, as needed.
Required Skills: 
SKILLS REQUIRED Position requires ability to: · Handle conflicts, make common sense decisions and exercise proper action during high tension and stressful situations. · Work independently, exercising judgment and initiative. · Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results. · Remain flexible and adjust to situations as they occur.· Follow oral and written instructions and communicate effectively with others in both oral and written form.· Maintain an effective working relationship with clients, employees, exhibitors, patrons and others encountered in the course of employment.· Maintain and handle confidential information · Operate a personal computer using MS-DOS, Windows, Word, Excel, CCTV, Security Systems, and other standard office equipment. · Possess any appropriate licenses as required by the state. .
Education: 
At least one (1) year related experience and/or training required.
Fields of Expertise: 
ESSENTIAL DUTIES Includes the following. Other duties may be assigned. · Monitor all surveillance and access control equipment contained by the facility. · Investigate/Dispatch on all safety and security-related incidents. Follow-up all incidents with written reports and recommendations. · Establish and maintain effective working relationships with all entities who maintain business offices on facility. · Maintain records and compile reports for management on an as needed basis. · Work extended and/or irregular hours including nights, weekends and holidays, as needed.
US Citizenship Required: 
No
Security Clearance: 
No
Location: 
Reliant Park - Houston, TX
Languages: 
English
Contact Information
Company Name: 
Reliant Park
Hiring Contact: 
Human Resources